NATIONWIDE IT LOGISTICS
White Glove IT Packing & Logistics Services
Guardian provides nationwide IT packing and logistics for data center relocations, enterprise equipment moves, and multi-site deployments.
Services can include onsite packing, equipment handling, transportation coordination, and chain of custody documentation. Optional Real Time Tracker monitoring and Shipping Protection address additional shipment visibility and coverage requirements.
What Is White Glove IT Logistics?
White glove IT logistics involves the preparation, packing, handling, transportation, and delivery of technology equipment according to an agreed project scope. Planning considers the equipment’s physical characteristics, access requirements, delivery schedule, and documentation needs.
For a data center relocation or enterprise equipment move, the logistics plan connects the work at the pickup location with the requirements at the receiving site. Guardian coordinates these activities around the equipment, locations, and timeline defined for the project.
Equipment & Project Requirements
- Servers, storage, and networking equipment
- Enterprise IT equipment and peripherals
- Equipment quantities, dimensions, and weight
- Pickup and delivery locations
- Site access, loading, and receiving requirements
- Target dates and documentation requirements
SERVICE SCOPE
IT Packing, Handling & Transportation Services
Each move has its own requirements. The approved scope defines which services Guardian will provide and how responsibilities will be coordinated at each location.
Onsite Packing & Preparation
Plan packing around equipment dimensions, weight, configuration, and handling requirements. The scope can include protective packing, palletization, or custom crating where required for the shipment.
Equipment Handling
Coordinate equipment movement from the designated pickup area to the loading point and through the agreed delivery handoff. Site access, elevators, loading docks, and receiving arrangements are considered during planning.
Transportation Coordination
Define transportation requirements based on shipment size, route, pickup and delivery windows, and site restrictions. LTL and full truckload arrangements can be evaluated as part of the project scope.
Chain of Custody Documentation
Establish the handoff records and shipment documentation required for the move. Confirm equipment identification, custody records, and delivery documentation during scoping so the expected records are clear before pickup.
GUARDIAN CAPABILITIES · OPTIONAL MONITORING
Real Time Shipment Visibility for Critical IT Equipment
Pickup and delivery confirmations describe the beginning and end of a shipment. Some projects also require visibility into location and handling events during transit.
Guardian’s optional Real Time Tracker combines live GPS tracking, sensor-based event detection, shipment alerts, and supporting custody reports. It is available for individual high-value assets, palletized shipments, LTL freight, and full truckloads.
For a time-sensitive equipment move, this information can support coordination with receiving teams. For a shipment with additional monitoring requirements, sensor records can help identify events that need review.
Location. Handling Events. Documentation.
Monitoring adds information about the journey to the agreed logistics scope.
Discuss the shipment configuration and monitoring requirements with Guardian during planning.
| Capability | Information Provided | Project Relevance |
|---|---|---|
| Live GPS tracking | Shipment location during transit | Support pickup, transit, and receiving coordination. |
| Impact and tamper indicators | Sensor events involving impacts, movement, and light exposure | Flag events that may warrant investigation. |
| Shipment alerts | Notifications involving route deviations, unexpected delays, or handling events | Help teams assess exceptions and coordinate a response. |
| Custody reports | Supporting shipment and custody records | Support project review and documentation requirements. |
Sensor alerts identify events for investigation. An alert alone does not confirm equipment damage or tampering.
GUARDIAN CAPABILITIES · OPTIONAL COVERAGE
Optional Shipping Protection for IT Equipment
Equipment handling, shipment monitoring, and financial protection address different requirements within an IT equipment move.
Guardian offers optional all-risk Shipping Protection for eligible technology shipments, subject to policy terms, conditions, and exclusions. An individual Certificate of Insurance is available for each eligible shipment.
Eligibility, equipment valuation, coverage requirements, and applicable deductibles should be reviewed when defining the shipment scope.
Coverage limit
Up to $3M
per truck or trailer load
| Coverage Detail | What to Know |
|---|---|
| Covered transit events | Physical loss or damage from theft, collision, overturn, fire, water, and other covered events. |
| Eligible equipment | Examples include servers shipped in racks or cabinets, cell phones, smartphones, tablets, and components. Confirm eligibility for the specific shipment. |
| Used equipment valuation | Actual cash value. |
| New goods valuation | Invoice value plus 10%. |
| Shipment documentation | Individual Certificate of Insurance available for each eligible shipment. |
| Parcel and courier shipments | Coverage up to $10,000 per package, subject to applicable policy conditions. |
| Special approval | Prior approval required for lithium-ion battery loads and temperature-controlled shipments. |
Coverage Conditions
Deductibles: $1,000 per occurrence. Theft deductible: 0.5% of the total insured value.
A device simply failing to power on is not covered unless related to a covered transit event. Eligibility, limits, terms, conditions, and exclusions apply.
How Handling, Visibility & Protection Work Together
A logistics plan can address equipment movement, information during transit, and financial coverage for eligible losses. Guardian can combine these capabilities within the approved scope.
01
Packing & Logistics
Prepare and move equipment through coordinated packing, handling, transportation, and documented handoffs.
02
Real Time Tracker
Add location visibility, sensor event detection, alerts, and supporting shipment records.
03
Shipping Protection
Add financial coverage for eligible physical loss or damage under applicable policy terms.
PROJECT APPLICATIONS
Data Center & Enterprise Logistics Applications
Data Center Relocations
Coordinate packing and transportation for servers, storage, networking equipment, and other infrastructure moving between facilities. Define the physical logistics scope alongside the project’s technical requirements.
Enterprise IT Redeployment
Move equipment between offices, facilities, and deployment locations. Plan packing, collection, transportation, and receiving requirements around the equipment being redeployed.
Multi-Site Deployments
Bring multiple pickups and deliveries into a coordinated logistics scope. Identify site contacts, equipment quantities, access requirements, and delivery windows for each location.
PROJECT PLANNING
How Guardian Plans an IT Equipment Move
01
Define Requirements
Share equipment details, pickup and delivery locations, site contacts, target dates, and any special handling or documentation requirements.
02
Plan Packing & Transportation
Review packing, loading, transportation, and receiving needs. Discuss optional real-time tracker monitoring and shipping protection during this stage.
03
Coordinate Execution
Confirm the approved scope, responsibilities, access arrangements, and schedule with the participating teams before the move.
04
Review Documentation
Review the shipment and handoff records defined in the scope, together with any reporting associated with selected optional services.
Frequently asked questions
About IT Logistics
What is included in white glove IT logistics?
The approved scope can include onsite packing, equipment handling, transportation coordination, and chain of custody documentation. The services required depend on the equipment, locations, access conditions, and delivery requirements.
How should servers and IT equipment be prepared for transportation?
Preparation starts with equipment details, handling requirements, and the planned transport configuration. Packing and movement requirements should be agreed before pickup. Confirm responsibilities for shutdown, disconnection, data protection, and equipment readiness as part of project planning.
What does Real Time Tracker monitor?
Real Time Tracker provides live GPS location information and sensor-based event detection involving impacts, movement, and light exposure. Shipment alerts can identify route deviations, unexpected delays, or handling events that may require review.
Is Real Time Tracker included in every logistics project?
Real Time Tracker is an optional service. Its inclusion and the shipment monitoring requirements should be confirmed in the approved project scope.
How does shipment monitoring differ from Shipping Protection?
Shipment monitoring provides location information, event alerts, and supporting records. Shipping Protection provides financial coverage for eligible physical loss or damage, subject to policy terms, conditions, limits, deductibles, and exclusions.
What equipment is eligible for Shipping Protection?
The provided coverage information includes servers shipped in racks or cabinets, cell phones, smartphones, tablets, and components. Eligibility must be confirmed for the specific shipment. Lithium-ion battery loads and temperature-controlled shipments require prior approval.
What information is needed to plan an IT equipment shipment?
Provide the equipment type, quantity, dimensions, weight, pickup and delivery addresses, site contacts, access requirements, and preferred dates. Include equipment value when discussing shipping protection and identify any monitoring or documentation requirements.
Can Guardian coordinate pickups and deliveries across multiple locations?
Guardian supports nationwide logistics projects involving multiple sites. Each location’s equipment quantities, access arrangements, contacts, and scheduling requirements are reviewed when defining the project.
READY TO PLAN?
Let’s Discuss Your Logistics Requirements
Share your equipment, locations, and timing with Guardian. Our team can review the packing, transportation, documentation, monitoring, and protection requirements for your project.